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Omega

I have a VTA08900IM16. Which series drivers do I need to install??

Hello Randy,


Thank you for your patience. Can you tell me your Serial number for your OMEGA. It should printed on a white adhesive bar code and is located on the back of the tablet or on the box.


Thank you for your understanding. 


Best Regards,


Matthew

Unable to read the label. Was rubbed by the case it is kept in.

Hello Randy,


Thank you for your patience. You Own the A05 series. Please download that series.


https://support.vulcanelectronics.com/support/discussions/topics/6000024429


Thank you for your understanding. 


Best Regards,


Matthew



Matthew the download link is not working. Is there another link to download Omega A05?

Hello Artuto,


Thank you for your patience. Please try to download the Driver package for the Omega A05 from the link below using Google Chrome. It should allow you to download the driver set properly. 


It is working on my end so it should work hopefully on your side. Please try again and let me know if that works for you. 


Driver Package

https://support.vulcanelectronics.com/support/discussions/topics/6000024429


Best Regards,


Matthew

Hello Matthew, i tried from different devices, browsers and ISP and is not working, Im in Mexico City and maybe the problem to download it is more about my location? If it is possible can you upload the drivers to mega or other cloud service? Please, the touch is not working in my tablet, it has a reverse or upside responsive to anywhere I touch. I send you the screenshot to show you the trouble I've been having with the drivers. I already updated chrome, there are not extensions and no malware. 

image


Hello Arturo,


Thank you for your patience. Please see the link below to download the driver package for your device. 


https://jmp.sh/4rjKqtZ


Please let me know if that worked for you. 


Best Regards,


Matthew

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