I received my tablet as a gift. I charged the tablet and used it for a day. I plugged the charger in to recharge. by the next morning it was dead. it did not charge. Yes, I used the supplied charger. Yes, I ensured the charger was plugged into the wall socket and plugged into the tablet charging port. I need help with this problem.
Thank you for your patience. Please see the following information below to see if this solves the issue.
· Have you allowed your device to charge for about 8 hours?
· Have you tried using a different charging cord? Or tested the charger on another device to see if maybe the charger is not working.
· Please hold down the power button for about 15-20 seconds, until your device turns off and on. Doing this will allow your device to reboot.
Please let me know if this worked for you.
Thank you for your understanding.