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No carga Windows

Tengo una Flex Note, se actualizo y me envia pantalla negra y codigos, y no vuelve a cargar el sistema.

Necesito ayuda.


2 people have this problem

necesito el windows 10 de fabrica de mi laptop flex note 3


Tengo una tablet Vulcan Discovery. No la he usado mucho y ahora cuando la enciendo me sale el logo de VULCAN, la pantalla se pone en negro y se apaga; asi cada vez que la quiero usar

Que puedo hacer en este caso?

buenos días 

quise darle restaurar a mi tableta vulcan discovery pero lamentablemente no me di cuenta de que la batería estaba baja y no llego a completar el proceso, ahora me sale reparación automática y se reinicia sin hacer nada, llega a diagnosticando pc y se reinicia nuevamente.

alguna forma de formatearlo porque entro a la bios y no me da la opción de usar una usb o pendriver

Para todos aquellos que formatearon y no lograron arreglar.... manden un mensajito

soporte vulcan, da soluciones a medias y debes tener un nivel medio en cuanto a reparaciones de computadoras, si no nadamas no se logra nada.


un saludo y gracias!!


antonellowag :D


1 person likes this

Hello Ary,


Thank you for your patience. Can you tell me the actual name of the device please? 


Best Regards,


Matthew

Hello Ary,


Thank you for your patience. Please try to find the serial number on the back or bottom of device on a white adhesive sticker. You will only need the first three characters. For some reason I couldn't pull up the serial number information in our system.


You can also find the serial number on the white adhesive bar code on the box somewhere. 


Once we have the serial number we can then download the correct driver package. 


Best Regards,


Matthew

 where found the serial number. ? because i just see this number in the back side "Model: VTA0730S16".


tanks for you reply


1 person likes this

Hello Ary Janiel Balderas Lopez,


Thank you for your patience. Please tell me your serial number for your device and I'll be sure to help you out with the touch screen drivers. 


https://support.vulcanelectronics.com/support/discussions/topics/6000024429


Best Regards,


Matthew

Hi.


Recently, update my tablet VULCAN JOURNEY, Model: VTA0730S16 to windows 10 (orginal S:O: are W8), i dont have any problem for the installation, but i have proble with the tocuh driver, because, i don not that it the driver. what is my driver package. i need help.

Hello Julio,


Thank you for your patience. The driver package that you need to download is the (Venture II) driver pack. I used your model number that you provided to find out which driver package you need. 


Venture II -Download 


Best Regards,


Matthew

?????????    PARA  WINDOWS 8.1 64 BITS



2018-05-12 12:47 GMT-05:00 Julio Muñoz <juliomutepetla@gmail.com>:
A12031607002267  ESE TIENE LA ETIQUETA   CUAL ME CORRESPONDE?

Omega-Serial-FV - Download

Omega Serial A03 - Download

Omega-Serial-A05- Download

Challenger II - Download

Excursion XB-Serial-FV - Download

Excursion XB-Serial-A03 - Download

Excursion XB-Serial-A02 - Download

Excursion XA - Download

Journey Serial-A05 - Download

Journey Serial-YN - Download

Journey Serial-FV or SY - Download

Venture II - Download

Discovery - Download

Flexnote - Download

Traveler - Download

????????
A12031607002267  ESE TIENE LA ETIQUETA   CUAL ME CORRESPONDE
vulcan VNB16606ISB

Hello Julio,


Thank you for your patience. Please see the following below to download drivers for your device. 


https://support.vulcanelectronics.com/support/discussions/topics/6000024429


Please see the process below. 

 

1. Download the Driver set for your device at the link -  https://support.vulcanelectronics.com/support/discussions/topics/6000024429

 

2. Once the Zip file is downloaded you want to Move the Zip file  to empty Flash drive.

 

3. Extract the File on the flash drive.

 

4. Plug the flash drive into your Tablet using the OTG  cable. 

 

5. Power on your Tablet with the flash drive plugged in.

 

6. In the Cortana Circle search for (DEVICE MANAGER). 

 

 

7. Navigate to  your device.

 


 

8. Double tap the device to get into the Properties menu.

 

9. In the properties menu go to the Drivers tab. 

 

10. Select Update Driver.

 

 

11. Then select Browse my computer for driver software.

 

 

 

12. Then select let me choice from a list of device drivers  on my computer. 

 

 

13. Select the driver that's on the list. - PLEASE LET ME KNOW  IF THERE'S ONLY ONE. 

 

14. INSTALL AND RESTART. 

 

Thank you for your understanding. 

 

Best Regards,

 

Matthew

 

necesito software windows 8.1 y drivers vulcan VNB11606ISB  FLEX NOTE iii  por favor.    NO NO NO WINDOWS 10 NO

 

necesito software windows 8.1 y drivers vulcan VNB11606ISB  FLEX NOTE iii  por favor.    NO NO NO WINDOWS 10 NO

 

Hello Jose,


Thank you for your patience. Please contact our Mexico Support line at the following contact information below. 


Mexico Support 
Please contact our call center in Mexico. + 52 (800) 6395535  

Https://soporte.vulcanelectronics.com.mx/support/login 

Best regards,


Matthew

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