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No carga Windows

Tengo una Flex Note, se actualizo y me envia pantalla negra y codigos, y no vuelve a cargar el sistema.

Necesito ayuda.


1 person has this problem

 where found the serial number. ? because i just see this number in the back side "Model: VTA0730S16".


tanks for you reply

Hello Ary,


Thank you for your patience. Please try to find the serial number on the back or bottom of device on a white adhesive sticker. You will only need the first three characters. For some reason I couldn't pull up the serial number information in our system.


You can also find the serial number on the white adhesive bar code on the box somewhere. 


Once we have the serial number we can then download the correct driver package. 


Best Regards,


Matthew

Hello Ary,


Thank you for your patience. Can you tell me the actual name of the device please? 


Best Regards,


Matthew

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