Hello Sachin,
Thank you for your patience. Can you please provide with the devices name, model number, and serial number. Once I have that information I can send you the correct links to the ISO and drivers.
Thank you for your understanding.
Best Regards,
Matthew
Hello Sachin,
Thank you for your patience. Please download and install the drivers for your device using the .INF files or Setup information files from link below.
Excursion XB A03 Drivers Link
https://support.vulcanelectronics.com/support/discussions/topics/6000024429
For Chipset - Please install the (Setup.exe) file by right clicking it and selecting INSTALL. You can find this file in the following pathway.
Excursion_A03_Drivers > Excursion_A03_Drivers > Chipset > (Setup.exe)
This should install all the necessary drivers including the one for the keyboard.
Please let me know if this solved the issue.
Best Regards,
Matthew
i also need windows 10 iso
Hello Sachin,
Thank you for your patience. Please see the link and instructions below to download and install the ISO.
Excursion XB A03
https://drive.google.com/open?id=1b-q2wvZQT6V-0r-feYd3gqGtDla2Q0IA
Thank you for your patience. Please follow the steps below to restore your device to the original state.
1. Download Rufus format partition tool from the link below.
2. Plug in an empty Flash Drive that has at least 8 to 16 GB free into extra computer or device.
3. Run RUFUS and select the following parameters.
A. Device - Select your USB flash drive
B. Partition Scheme and target system type - GPT partition scheme for UEFI computer
C. File System – Fat32
D. Cluster Size - Leave as Default
E. New Volume Name - Winpe - it must be named this otherwise it won't work properly.
See photograph below as reference. Please make sure you check the box that says – create a bootable disk using ISO. Then you will upload the ISO you downloaded by right clicking the icon next to the ISO check box.
4. Turn off your Device and plug in your OTG cable and the Flash drive. Please use a USB 4 port HUB so you can use a keyboard if necessary.
5. Turn on device and constantly press the ESC button to get into BIOS.
6. Go to the last menu option and in the boot override section arrow down to "UEFI: <Thumbdrive>" and hit enter. If your device does not show boot override, you will need to manually set the Thumbdrive as first in priority under the boot options, then save/exit. It should then boot up and perform the flash and shutdown.
7. Remove Flash drive before restarting.
PLEASE LET ME KNOW IF THIS WORKED FOR YOU.
Best Regards,
Matthew
Sachin Somanna