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No carga Windows

Tengo una Flex Note, se actualizo y me envia pantalla negra y codigos, y no vuelve a cargar el sistema.

Necesito ayuda.

2 people have this problem

 where found the serial number. ? because i just see this number in the back side "Model: VTA0730S16".

tanks for you reply

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Para todos aquellos que formatearon y no lograron arreglar.... manden un mensajito

soporte vulcan, da soluciones a medias y debes tener un nivel medio en cuanto a reparaciones de computadoras, si no nadamas no se logra nada.

un saludo y gracias!!

antonellowag :D

1 person likes this
Tengo una tableta vulcan no carga windows la prendo y enciende en vulcan y de ai se pone negra la pantalla ya le conecte el teclado y le aplasto repetidas beses supr y no entra a bios tambien esq y f2 y tampoco entra que puedo acer el modelo es VTA1006M16

Hello Jose,

Thank you for your patience. If you can't get into the BIOS using an external USB keyboard then you may not be able to perform the Recovery installation. Please charge the device for about 8 hours. Once that's completed please turn on the device and press ESC repeatedly right before it shows the Vulcan logo and before it boots into windows. 

let me know if that worked for you. 

Best Regards,


Hello Ary,

Thank you for your patience. Please try to find the serial number on the back or bottom of device on a white adhesive sticker. You will only need the first three characters. For some reason I couldn't pull up the serial number information in our system.

You can also find the serial number on the white adhesive bar code on the box somewhere. 

Once we have the serial number we can then download the correct driver package. 

Best Regards,


Hello Ary,

Thank you for your patience. Can you tell me the actual name of the device please? 

Best Regards,


?????????    PARA  WINDOWS 8.1 64 BITS

2018-05-12 12:47 GMT-05:00 Julio Muñoz <>:

Omega-Serial-FV - Download

Omega Serial A03 - Download

Omega-Serial-A05- Download

Challenger II - Download

Excursion XB-Serial-FV - Download

Excursion XB-Serial-A03 - Download

Excursion XB-Serial-A02 - Download

Excursion XA - Download

Journey Serial-A05 - Download

Journey Serial-YN - Download

Journey Serial-FV or SY - Download

Venture II - Download

Discovery - Download

Flexnote - Download

Traveler - Download

vulcan VNB16606ISB

Hello Julio,

Thank you for your patience. The driver package that you need to download is the (Venture II) driver pack. I used your model number that you provided to find out which driver package you need. 

Venture II -Download 

Best Regards,


necesito el windows 10 de fabrica de mi laptop flex note 3

Hola, hice una memoria USB booteable UEFI como menciona el tutorial, pero al botar con ella solo se queda en una pantalla como esta y nada mas, que tengo que hacer o que comando tengo que escribir para que empieza a instalar windows? gracias.


Ya cargue todo ala usb. Y lo que pasa no entra a los bios. La tableta ni con esq ni sup ni delete me mortifica mire videos y ni asi entro con todos esos pasos
Algun soporte tecnico que aiga aqui en hermosillo sonora mexico para la garantia de la tableta por favor

  Thank you for your patience. Please follow the steps below to restore your device to the original state. Please note that this will erase any personal data stored on your device.


1. Download Rufus format partition tool from the link below.


2. Plug in an empty Flash Drive that has at least 8 to 16 GB free into extra computer or device.


3. Run RUFUS and select the following parameters.  


A. Device - Select your USB flash drive

B. Partition Scheme and target system type - GPT partition scheme for UEFI computer

C. File System - NTFS

D. Cluster Size - Leave as Default

E. New Volume Name - Winpe - it must be named this otherwise it will not work properly.


See photograph below as reference. Please make sure you uncheck the box that says - create a bootable disk using ISO. 



4. Download the Recovery drive for your device at the link below.


5. Unzip files and then move all files in folder (should be at least 10 to 20 files and folders) TO the formatted FLASH DRIVE. 


6. Turn off your Device and plug in your OTG cable and the Flash drive. Please use USB 4 port HUB so you can use a keyboard if necessary.  


7. Turn on device and constantly press the ESC button to get into BIOS. 


8. Go to the last menu option and in the boot override section arrow down to "UEFI: <Thumbdrive>" and hit enter. If your device does not show boot override, you will need to manually set the Thumbdrive as first in priority under the boot options, then save / exit. It should then boot up and perform the flash and shutdown. 

9. Remove Flash drive before restarting. 



necesito software windows 8.1 y drivers vulcan VNB11606ISB  FLEX NOTE iii  por favor.    NO NO NO WINDOWS 10 NO


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